Privacy Policy

 

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

IC Fire & Security Limited collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide IC Fire & Security Limited with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Contacting us by telephone to request quotations or registering an interest verbally in the services we provide.
  • Use or view our website via your browser’s cookies.

How will we use your data?

IC Fire & Security Limited collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Internal record keeping.
  • Comply with our statutory and regulatory obligations
  • Deal with any enquiries or complaints made by you relating to our services.
  • To improve our products and services

When IC Fire & Security Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

IC Fire & Security Limited securely stores your data to prevent your personal information from being accidentally lost, used and accessed in an inappropriate way, altered or disclosed.

IC Fire & Security Limited will only keep your personal data for as long as is necessary to fulfil the purpose we collected it for, including for the purposes of satisfying any legal, accounting or reporting purposes.

What are your data protection rights?

IC Fire & Security Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request IC Fire & Security Limited for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that IC Fire & Security Limited correct any information you believe is inaccurate. You also have the right to request IC Fire & Security Limited to complete the information you believe is incomplete.

The right to erasure – You have the right to request that IC Fire & Security Limited erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that IC Fire & Security Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to IC Fire & Security Limited’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that IC Fire & Security Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01382 736655

Or write to us: enquiries@icfireandsecurity.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

IC Fire & Security Limited uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – IC Fire & Security Limited uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • IC Fire & Security Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. IC Fire & Security Limited sometimes shares some limited aspects of this data with third parties such as Google Analytics.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Where the IC Fire & Security Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

IC Fire & Security Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 4th February 2020.

How to contact us

If you have any questions about IC Fire & Security Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: enquiries@icfireandsecurity.com

Call us: 01382 736655

Or write to us at: IC Fire & Security Limited, Castlecroft Business Centre, Tom Johnston Road, Dundee, DD4 8XD

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that IC Fire & Security Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Telephone:    0303 123 1113

Website:        www.ico.org.uk